Privacy policy

What we collect

What you type into a form. When you book a demo or open the demo marina, we receive what you enter: your name, email address, phone number if you give it, your marina’s name and size, and any note you add.

Where your visit started. On your first visit we store a small cookie, fgm_first_touch, that remembers the page you landed on, the site that sent you and any campaign tags in the link, for 90 days. If you send us a form, that note travels with it, so we know which of our pages and campaigns are useful. It does not follow you to other websites.

How the site is used. We use analytics to count visits and see which pages help people. These tools may set their own cookies and record pages viewed, the device and browser, and an approximate location from your IP address.

Standard server logs. Our hosting and security providers keep short-lived logs of requests (IP address, browser, time, page) to keep the site running and safe.

What we do with it

We use your details to reply to you, run the demo you asked for, prepare a quote, and, if you become a customer, set up your marina. We may send you follow-up emails about Field Guide Marina; every one has a way to stop them.

We do not sell your information, and we do not share it with other companies for their own marketing.

Who helps us

A small number of service providers process information for us, only to run this website and our business: our web host, our security and content delivery network, our email delivery service, our analytics and advertising tools, and our customer records system. Each may only use the information to provide its service to us.

The demo marina

Blue Heron Marina is a demo filled with made-up people. Nothing you do there is saved. Please do not type real personal information into it.

How long we keep it

We keep enquiries for as long as we are in touch and for a reasonable time after, so we have a record of our conversations. Ask us and we will delete them sooner, unless the law requires us to keep something.

Your choices

You can ask to see the information we hold about you, correct it, or have it deleted. You can stop marketing emails at any time with the link at the bottom of each one. You can block or delete cookies in your browser; the site still works without them.

To make a request, email [email protected]. We will answer within 30 days.

Children

This site is for marina businesses. It is not meant for children, and we do not knowingly collect information from anyone under 16.

Changes

If we change this policy, we will update the date at the top of this page. Big changes will be noted on the site.